Problem With Your Order?

Give us a call at (800) 688-3008

or contact us via email.

Shipping Information

Orders are generally shipped the most economical way possible. Please include any special instructions with your order.

We are not responsible for lost or damaged USPS shipments.

Orders with multiple boxes may arrive over a period of days. Please inventory items immediately, as we are not responsible for missing or damaged items reported 30 days after invoice.

Tracking numbers are available at positiveaction.org. Login to the Account page with your account number and select the invoice date.

If you request express service when ordering, we will ship your order per your direction. Express orders received weekdays by 11:00 a.m. (EST) generally ship the same day.

Prepaid shipping cost is 15% of the total. Prepaid shipping is only available within the continental United States.

Processing Delay for Digital Orders

To keep assignments and testing material confidential for our teachers, we must personally review each digital order prior to processing. This usually takes one business day. Download instructions are sent via email once the order has been processed. Thank you for your patience.

Downloading Digital Purchases

To download your digital items, log in to your account and select “Downloads.” Find the product you want to download and click the “View Files” button. A list will appear with your downloadable files. Click on the item you wish you download.

Not sure how to login to your account? Click Here

To extract the ZIP in Windows, right-click the ZIP and select "Extract All." In Mac, simply double-click the ZIP.

Note: Most tablets cannot open ZIP folders. To use these resources on a tablet, first, download and extract the ZIP on a PC or Mac, and then transfer the needed files to your tablet. Software requirements for tablets may vary.

We've placed no digital rights management (DRM) protections on these files, but we'd appreciate it if you restrict the use of these resources to your home, school, or organization. Please note that all files remain the property of Positive Action for Christ.

Extra Resources and Image Packs

Digital resources are available as a downloadable ZIP folder. This is a single, compressed file that contains multiple resources. Before viewing the files inside, you must first extract the ZIP on your Windows PC or Mac.

  • To extract the ZIP in Windows, right-click the ZIP folder and select "Extract All."
  • To extract the ZIP in Mac, double-click the ZIP folder.

You can see the exact contents of each resource or image pack by visiting its product page. Samples of images and presentations are also available.

Software Requirements

  • Word documents require Microsoft Word 2007 or newer.
  • PowerPoint files require Microsoft PowerPoint 2007 or newer.
  • Keynote '09 and Keynote '14 files require their respective versions of Apple Keynote.
  • PDF files, which are not editable, can be displayed with the free Adobe Reader.
  • PNG files, which are not editable, can be printed individually or inserted into other documents.
  • To open ZIP folders, your computer must have installed Windows XP or later, or Mac OS X or later.
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